How can I update my Multi-Factor Authentication (MFA) preference?

There are now three options available to you, for receiving your unique passcode each time you login:

  • Email
  • SMS/Text
  • Authentication App (NEW).

To change your MFA preference and/or switch to the Authentication App, follow these simple steps:

1) Log into your account

2) Click on the email address that appears in the top lefthand side of the page:

3) Select “Security Settings“:

4) Select the “Disable MFA” option:

4) Sign out of your account:

The next time you login you will be presented with the ability to select from the three MFA options available to you.

  1. Authenticator app – this will work with most common authenticator apps (Google, Microsoft, etc.). You will need to scan the QR code to set this up or alternatively enter in the set-up key to your app.
  2. Email – you will be sent a code to your email address
  3. SMS – you will need to enter in your mobile number and you will receive a code via text message

Select the one you want to use and follow the simple instructions:

Note:  You can repeat these steps should you wish to change your MFA preference at any time.