We’d love to hear from you. Here’s how you can get in touch:
Phone: 0800 499 466 (for international calls, use +64 4 499 9691)
Fax: 028 2557 9413
Post: PO Box 25003, Featherston St, Wellington 6146
Financial Services Provider Register
lnvestNow is registered as a Financial Service Provider (FSP Number: FSP534448).
Any complaints or problems should be directed to us (InvestNow) for resolution through our internal dispute resolution process. Implemented Investment Solutions Limited Level 3, Woodward House 1 Woodward Street PO Box 25003 WELLINGTON 6146 Telephone: (04) 499 9654 Email: firstname.lastname@example.org
If your complaint is not able to be resolved through our internal dispute resolution process, you may refer your complaint to the dispute resolution scheme operated by the Insurance and Financial Services Ombudsman, an approved dispute resolution scheme under the Financial Service Providers (Registration and Dispute Resolution) Act 2008. We are a registered financial service provider and member of this scheme. The Insurance and Financial Services Ombudsman’s service is provided at no cost to you. The contact details for the scheme are: Insurance and Financial Services Ombudsman Level 8, Shamrock House 79-81 Molesworth Street PO Box 10-845 WELLINGTON 6143 Telephone: 0800 888 202 Email: email@example.com