FAQs2018-07-27T15:43:50+12:00

FAQs

How do I buy a term deposit?2019-06-14T13:02:11+12:00

To buy term deposits you need to have available funds in your InvestNow transaction account.  You can deposit money to your InvestNow transaction account from your nominated bank account. Please note that the minimum amount for a term deposit purchase is $2,000.

To buy a term deposit, please follow these steps:

  • Go to the Invest page
  • Identify the bank and term for the term deposit you wish to buy, then click the rate
  • Enter the dollar amount you wish to invest (you need to have at least this amount of available cash in your transaction account)
  • Select your preferred rollover option – ‘Do not reinvest’, ‘Principal only’, or ‘Principal & interest’
  • Click the Download link to read the bank’s Terms and Conditions
  • Click the check box to show that you have accepted the Terms and Conditions
  • Click “OK”

You can cancel a buy order until 12pm of the current business day. If you placed an order after 12pm on a business day or on a non-business day, you can cancel the order until 12pm on the next business day.

Which banks’ term deposits are available through InvestNow?2019-06-19T21:39:40+12:00

Currently we offer term deposits from the ANZ, Bank of New Zealand (BNZ) and Southland Building Society (SBS Bank). We are working with several other banks as well.

What fixed term options are available?2019-06-14T13:10:11+12:00

InvestNow currently offers term deposits with the following terms:

  • 1 month
  • 3 months
  • 6 months
  • 9 months
  • 12 months
  • 18 months
  • 2 years
  • 3 years
  • 4 years
  • 5 years

Please note that not all terms are available for all banks.

When will the latest term deposit interest rates be available?2019-06-14T13:12:43+12:00

We make the most recent rates available for purchase at 12:00 pm each business day.

Is term deposit interest compounded?2019-06-14T13:15:01+12:00

We do not offer compounding interest payments for individual term deposits. Term deposit interest is paid back to your transaction account.

However, you can choose to automatically roll over a term deposit at maturity, including both the principal and interest in a new term deposit.

Can I change the rollover option I selected when I created my term deposit?2019-06-14T13:15:40+12:00

Yes, you can change what happens to your term deposit when it matures. Just go to the ‘Holdings’ page and click ‘Edit’ beside the term deposit you want to modify, then select either ‘Do not reinvest’, ‘Principal only’, or ‘Principal & interest’.

You can change the rollover option up to the day before your term deposit matures.

What performance data is available for funds?2019-06-14T13:16:26+12:00

You can access two forms of performance data for the funds we offer – the performance returns for funds you hold in your InvestNow portfolio, since you have held them, or historical performance data going back up to 10 years, where available.

Performance Data for My Funds

On your PERFORMANCE page we provide a simple bar chart which shows the returns for each asset you currently hold, since inception of your portfolio – you can sort this by the name of the asset or the value of the $ return.  We also provide, at the top of the page, the $ return(s) for any assets you no longer currently hold (click the image below to review the detail of what’s displayed).

 

Historical performance data for all funds offered on InvestNow

We provide monthly tables, including charts for the most recent month, detailing the historical performance for all funds currently available on InvestNow.  You can access those tables here.

What happens when my term deposit matures?2019-06-14T13:17:07+12:00

If you have elected to have your term deposit automatically roll over, we will create a new term deposit for you and confirm when this has happened.

Depending on the bank your deposit is with, the new term deposit will either be created on the maturity date or the next business day.

If you have not chosen an automatic rollover option, your principal and interest (net of withholding tax) will be paid to your InvestNow transaction account. Please note that interest is not paid on funds in your transaction account, so you will need to arrange a new investment or load a withdrawal.

Can I end my term deposit early?2019-06-14T13:18:34+12:00

We may, at our discretion, and in conjunction with the bank your term deposit is with, allow you to break your term deposit and return the funds to your Transaction Account.

Call us on 0800 499 466, email us on contact@investnow.co.nz or use the Contact Us form with details of the term deposit you wish to break.

We will then obtain a quote from the bank your term deposit is with to determine the break fee and adjusted interest amount. We will contact you to advise if your term deposit can be broken, the costs and timeframes.Some banks require up to 31 days’ notice to break a term deposit. InvestNow may charge an additional break fee of up to $99.

What are the buy or sell spreads?2019-06-14T13:21:08+12:00

When you buy or sell units in a fund, you may be charged a buy or sell spread. The buy spread is added to the unit price when you buy units, and the sell spread is deducted from the unit price when you sell units. For example: if you invest $10,000 into a fund with a 0.10% buy spread, the buy spread would be added to the price, bringing the starting value of your investment to $9,990.

Buy or sell spreads are intended to cover the transaction costs of buying or selling the underlying assets of a fund, so that these costs are not borne by other investors in the fund.

The following fund managers do not charge either a buy or a sell spread for any of their funds:

  • ANZ OneAnswer Single-Asset-Class Funds
  • Devon Funds Management
  • Elevation Capital
  • Fisher Funds Management
  • Harbour Asset Management
  • Mint Asset Management

Spreads work differently for Smartshares, as they are are exchange-traded funds (ETFs) traded on the NZX. For OZY, MZY, FNZ and MDZ, the spreads can vary during the day, and reflect the spreads on the underlying shares, i.e. the difference between the bid (buy) and ask (sell) prices for those shares on the NZX or ASX exchanges. For EUF, USF and TWF there is a fixed spread of $0.005 between the bid and ask prices.

For the other fund managers, the following table provides a breakdown of their buy and sell spreads. These figures are current as of March 2018:

FundBuy SpreadSell Spread
AMP Capital All Country Global Shares Index Fund0.15%0.15%
AMP Capital Core Global Shares Fund0.22%0.22%
AMP Capital Core Hedged Global Shares Fund0.22%0.22%
AMP Capital Emerging Markets Shares Fund0.30%0.30%
AMP Capital Global Listed Infrastructure Fund0.25%0.25%
AMP Capital Global Multi-Asset Fund0.15%0.15%
AMP Capital Global Property Securities Fund0.25%0.25%
AMP Capital Global Shares Fund0.22%0.22%
AMP Capital Hedged Global Fixed Interest Fund0.12%0.12%
AMP Capital Hedged Global Fixed Interest Index Fund0.10%0.10%
AMP Capital Income Generator Fund0.25%0.25%
AMP Capital NZ Cash Fund0.00%0.00%
AMP Capital NZ Fixed Interest Fund0.05%0.05%
AMP Capital NZ Property Fund0.10%0.10%
AMP Capital NZ Shares Index Fund0.10%0.10%
AMP Capital RIL Balanced Fund0.17%0.17%
AMP Capital RIL Conservative Fund0.08%0.08%
AMP Capital RIL Global Shares Fund0.25%0.25%
AMP Capital RIL Growth Fund0.25%0.25%
AMP Capital RIL NZ Shares Fund0.30%0.30%
Antipodes Global Fund - Long (PIE)0.075%0.075%
Hunter Global Fixed Interest Fund0.00%0.10%
India Avenue Equity Fund - Retail Class0.50%0.50%
Legg Mason Brandywine Global Opportunistic Fixed Income Fund0.075%0.075%
Morphic Global Opportunities Fund0.30%0.30%
Nikko AM Concentrated Equity Fund0.35%0.35%
Nikko AM Core Equity Fund0.35%0.35%
Nikko AM Global Bond Fund0.00%0.00%
Nikko AM Global Equity Hedged Fund0.07%0.07%
Nikko AM Global Equity Unhedged Fund0.07%0.07%
Nikko AM Global Shares Fund0.07%0.07%
Nikko AM Income Fund0.00%0.00%
Nikko AM NZ Bond Fund0.00%0.00%
Nikko AM NZ Cash Fund0.00%0.00%
Nikko AM NZ Corporate Bond Fund0.00%0.00%
Pathfinder Commodity Plus Fund0.10%0.10%
Pathfinder Global Property Fund0.05%0.05%
Pathfinder Global Responsibility Fund0.05%0.05%
Pathfinder Global Water Fund0.05%0.05%
Russell Emerging Markets Fund Class B0.35%0.40%
Russell Global Opportunities Fund $NZ Hedged Class B0.21%0.16%
Russell Global Opportunities Fund Class B0.20%0.15%
Russell Investments Global Fixed Interest Fund0.20%0.20%
Russell Investments Global Shares Fund0.20%0.15%
Russell Investments Hedged Global Shares Fund0.22%0.17%
Russell Investments NZ Fixed Interest Fund0.05%0.05%
Russell Investments NZ Shares Fund0.25%0.25%
Salt Investment Funds Enhanced Property Fund0.30%0.30%
Salt Investment Funds NZ Dividend Appreciation Fund0.30%0.30%
T. Rowe Price Global Equity Growth Fund0.00%0.00%
Vanguard International Shares Select Exclusions Index Fund0.07%0.07%
Vanguard International Shares Select Exclusions Index Fund (Hedged) - NZD Class0.09%0.09%
How are Elevation Capital funds buys and sells processed?2019-06-14T13:22:19+12:00

Elevation Capital Value Fund is priced once a month, on the last business day of the month – the “Valuation Day”.

If you buy or sell units in the fund on a day, before the Valuation Day of the current month, your order will be processed within 10 days of the Valuation Day in the month following.

For Buy orders, your cash will be sent to the application account for this fund and will remain there until the Valuation Day of the same month.  This cash will not be available to you whilst it is in the application account.

How are Smartshares ETFs buy and sell orders processed?2019-06-14T13:22:56+12:00

Smartshares are listed securities on the NZX. Orders are placed through our broker, Craigs Investment Partners.

All Smartshares orders are aggregated by the Custodian and placed each business day between 12pm and 1pm – any orders loaded after this time will be processed the following business day between 12pm and 1pm.

Buy and sell requests are not matched – each is placed independently.

Minimum investment amount is $50, when part of a Regular Investment Plan, or $250 for one-off investments.

Buy Orders

Unlike other funds we offer, where buy orders are placed for a dollar value, Smartshares orders are placed in units.  Also, unlike the other funds we offer, Smartshares are not available in partial units.  Because of these two characteristics, buy orders for Smartshares are processed as follows:

  • We need to allow for a scenario where the unit price increases between the time when you load your order and when it is traded by our broker.  In such a situation, you would over spend.
  • The Custodian will instruct the broker to spend the amount you have requested less circa 2 times the unit price of the specific Smartshare.
  • Here is a simple example:
    • You place a buy order for $600 worth of US 500 Fund, with the current unit buy price being $6.00.
    • The Custodian will place a buy order for $600-$12 ($600 less 2 x $6)

Any residual funds from your purchase will appear as available cash in your InvestNow Transaction Account.

Sell Orders

Sell orders are placed in units and funds are credited to your InvestNow account upon settlement.

At the end of the tax year, if I have a PIE tax obligation, how is it paid?2019-06-14T13:27:40+12:00

If you have any outstanding tax liability payable at the end of the tax year, we will pay this to the IRD on your behalf.

Prior to the PIE tax year end, we will send you an e-mail with a provisional calculation of your tax obligation. This will be followed by another email in early April once the final PIE calculations have been completed. After around a week, we will debit your InvestNow transaction account for the amount of PIE tax payable. However, if you do not have sufficient funds available in your Transaction account at the time, we will sell enough units from the largest holding in your portfolio to cover the tax liability.

Please note that we rely on you electing the correct PIR when you open an account – if your InvestNow PIR needs to be changed or is not correct, you can contact us to have it updated.

For Smartshares ETFs, PIE tax is always paid at 28% as they are listed PIEs. If you invest in Smartshares and have a tax rate lower than 28%, the excess tax paid by a fund may be able to be used to reduce the tax payable on other income that you derive at the end of each income year by including the distributions from the fund(s) in your tax return. Please refer to Smartshares’ Other Material Information – Tax document, available from the Disclose register, for further details.

Where a rebate exists we will credit this to your transaction account as part of our year end tax processes. PIE tax rebates are usually received in May.

For more information about how PIE tax works, please refer to our article “PIEs and PIE tax – your questions answered”.

How will tax on my Managed Funds be paid?2019-06-14T13:31:30+12:00

At the time you sell any units in a PIE managed fund or at PIE tax year end (31st March) your PIE tax liability will be paid by InvestNow on your behalf and returned to the IRD.

For Australian-domiciled managed funds which are not PIEs, InvestNow does not pay tax on your behalf and you need to report income from these funds on your tax return. Your Tax Summary Report will contain a summary of the taxable income from these funds including both the Fair Dividend Rate (FDR) and Comparative Value (CV) calculations.

Your Tax Summary Report will reflect the details of all tax liability payments.  We will produce a Tax Summary Report at PIE tax year end no later than 31st May, which can be downloaded from your My Documents page.

How does InvestNow make money?2019-06-14T13:33:26+12:00

Investnow’s parent, Implemented Investment Solutions (IIS), receives fees from the funds that it is a manager of (just like the other fund managers on InvestNow).  Also, fund managers pay InvestNow to have their funds on the platform, reflecting that they want investors to be able to readily and easily access their funds via InvestNow.  This does not result in any additional fees to you as the investor, as you simply pay the management fees associated with the funds that you select.

Will I receive a tax report?2019-06-14T13:34:11+12:00

InvestNow produces a consolidated tax report showing:

  • Foreign Investment Fund (FIF) Income, with both Fair Dividend Rate (FDR) and CV calculations detailed.
  • PIE tax information (consolidated for all the PIEs you are holding) showing PIE tax assessed, tax credits used and PIE tax paid. For a zero PIR, this will include PIE taxable income and attributed tax credits.
  • Any other sources of taxable income, deductible expenses or tax withheld on income payments will also be included.

The InvestNow consolidated tax report is a tax summary in order to assist the investor or their accountant in the preparation of their tax return. Clients can generate and download this report at any time from InvestNow.

What are the different types of Managed Funds?2019-06-14T13:40:40+12:00

At the time of writing we offer funds from AMP Capital, ANZ Investments, Devon Funds Management, Elevation Capital, Fisher Funds, Harbour Asset Management, Hunter Investment Management, Mint Asset Management, Morphic Asset Management, Nikko Asset Management, Pathfinder Asset Management, Russell Investments, Salt Asset Management, Smartshares and Vanguard.

The range of fund managers and funds offered will change over time.

The list of funds we currently offer can be found here

Which Managed Funds pay distributions and how frequently do they pay them?2019-06-14T13:41:28+12:00

You have the option of either having distributions paid as cash into your Transaction Account or reinvested to purchase additional units in the relevant fund.

This preference is applied to all Funds in your InvestNow account.

AMP Capital

The AMP Capital Income Generator Fund pays a fixed monthly distribution.

The following funds pay a half-yearly distribution, calculated on or about 31 March and 30 September:

  • AMP Capital All Country Global Shares Index Fund
  • AMP Capital Australasian Property Index Fund
  • AMP Capital Global Listed Infrastructure Fund
  • AMP Capital Global Property Securities Fund
  • AMP Capital Hedged Global Fixed Interest Index Fund
  • AMP Capital NZ Cash Fund
  • AMP Capital NZ Fixed Interest Fund
  • AMP Capital NZ Shares Index Fund

The other AMP Capital funds available on InvestNow do not currently pay distributions, and all income is reflected in the unit price.

ANZ OneAnswer

No distributions are made from the funds. Income is re-invested in the funds.

Antipodes Partners

The Antipodes Global Fund – Long (PIE) does not currently pay a distribution.

Devon Funds Management

Devon intends to pay distributions semi-annually for the Alpha, Trans-Tasman, and Australian Funds, and quarterly for the Dividend Yield Fund.

Elevation Capital Value Fund

Distributions may be paid annually.

Fisher Funds

These funds do not currently pay distributions.

Harbour Asset Management

The NZ Core Fixed Interest Fund, NZ Corporate Bond Fund, Income Fund and Australasian Equity Income Fund intend to pay distributions quarterly for the distribution periods ending March, June, September and December. The other Harbour funds do not pay distributions.

From October 2018 the Harbour Income Fund intend to pay distributions monthly.

Hunter Investment Management

The Hunter Global Fixed Interest Fund distributes six-monthly, in March and September.

India Avenue Investment Management

The Fund usually distributes income annually at the end of June.

Legg Mason

Legg Mason Brandywine Opportunistic Fixed Income Fund expect to make six-monthly distributions in respect of the periods ending on the last business day in March and September.

Milford Asset Management

The Milford Diversified Income intends to make distributions quarterly in February, May, August and November

Mint Asset Management

Currently Mint do not make distributions from either the Active Equity Trust or the Real Estate Investment Trust.

For the Diversified Income Fund, distributions are made quarterly following the last Business Day of March,
 June, September and December. Distributions are only made from the net income generated by the Fund and consequently the amount distributed can fluctuate.

Nikko Asset Management

The Concentrated Equity Fund and Core Equity Fund may pay distributions six-monthly for the distribution periods ending March and September.

The Income Fund, NZ Corporate Bond Fund and NZ Cash Fund may pay distributions quarterly for the distribution periods ending March, June, September and December.

Morphic Asset Management

The Morphic Global Opportunities Fund expects to make distributions semi-annually, however the fund may make interim distributions at any time. The net income of the fund available for distribution to investors will be determined as at 30 June and 31 December each year. Distributions are generally expected to be paid within 20 Business Days after 30 June and 31 December.

Pathfinder Asset Management

These funds do not currently pay distributions.

Platinum Investment Management

Platinum International Fund pays an annual distribution as at 30 June. Platinum also has a discretion to make interim distributions during the financial year.

Russell Investments – AUT Funds

Any income, excluding unrealised gains, of the Global Opportunities Funds is usually distributed quarterly.

The Russell Emerging Markets Fund usually pays an annual distribution at the end of June.

Russell Investments

Russell Investments NZ Fixed Interest Fund, Global Fixed Interest Fund, NZ Shares Fund, Global Shares Fund and the Hedged Global Shares Fund intend to make six monthly distributions.

The distributions are expected to be made following the last valuation days in March and September.

Salt Asset Management – NZ Dividend Appreciation Fund and Enhanced Property Fund

Both intend to pay semi-annual distributions paid out of 72% of the net income (as determined by Salt) accrued for the preceding six month period. For this purpose, ‘net income’ generally means all dividend income received during the period, although we can change this at our discretion.

Distributions will be calculated within seven business days of the last day of each distribution on period (which end on 30 April and 31 October, respectively). Payments are intended to be made within five business days of the date on which the distribution is calculated.

Smartshares

All of the Smartshares ETFs we offer pay six-monthly distributions at June and December

Vanguard

Distributable income and net realised capital gains (if any) will be determined quarterly, as at 31 March, 30 June, 30 September and 31 December each year

 

Can I switch my investment from one fund into another?2019-06-14T13:43:46+12:00

There is no functionality offered on InvestNow to facilitate this. If you want to switch from one fund to another, you have to sell the first one, wait until the sale proceeds are in your Transaction Account and then buy the second fund.

Do any minimums apply for when I want to sell any Managed Funds?2019-06-14T13:44:33+12:00

Yes – if you chose a dollar value for the sale, the sale can be no lesser than the indicative unit price for one unit. If you chose to sell a number of units, it has to be for at least one unit in the fund.

The minimum cash withdrawal amount from InvestNow is $1.

What are cleared funds?2019-06-14T13:45:16+12:00

Cleared funds are monies in your Transaction Account that have been desposited from your nominated account and are available for fund purchases.

Why do some funds have no performance data?2019-06-14T13:46:43+12:00

“Where a fund has not been active for at least 1 year, there is no performance data available.

The data is sourced from The Disclose Register. This is a register for offers of financial products and managed investment schemes under the Financial Markets Conduct Act 2013.”

What fund performance data is available?2019-06-14T13:47:29+12:00

On the Invest page we provide 1 Year & 5 Year performance data. This data is net of fees and before tax.

The data is sourced from The Disclose Register. This is a register for offers of financial products and managed investment schemes under the Financial Markets Conduct Act 2013.

This data is updated within the month following the corresponding updates on The Disclose Register (currently quaterly January, March, July & December).

The Disclose Register is provided by the New Zealand Companies Office and can be found at https://www.companiesoffice.govt.nz/disclose.

How do I update the preferences in my Profile, if the fields are locked-down?2017-01-09T03:04:27+12:00

For security reasons there are certain fields and preferences that, after having initially been created, we lock down. These can be changed however we will have to action that for you.

To do this, please follow these simple steps:

  1. Go to the Home Page (www.InvestNow.co.nz) and select the link for Resources in the main navigation
  2. Click Resources and then click Forms
  3. Select and download the form titled “Change of Details”
  4. Complete the relevant sections
  5. Sign, scan and e-mail the completed form to contact@investnow.co.nz

We will confirm the request has been action by return e-mail.

How do I get in touch with InvestNow?2019-06-14T13:50:02+12:00

You can call or e-mail us.
Our contact center is available on 0800 499 466 Mon-Fri 8:00am to 5:00pm, except national public holidays.
You can e-mail us on contact@investnow.co.nz. We shall respond to your e-mail within 24 hours, during normal working hours.

What happens if InvestNow decides to stop supporting an investment I hold through the service?2019-06-14T13:50:33+12:00

It is important to note that the investments that can be held through the service are subject to change. If you hold an investment and the InvestNow decides to stop supporting it, we will notify you. We may then determine that the investment will need to be sold or transferred into your own name.

Are my investments with InvestNow guaranteed?2019-06-14T13:51:06+12:00

Investments that are available through InvestNow are not guaranteed by InvestNow, any of the underlying investment managers, or any other person(s).

Which Managed Fund is right for me?2019-06-14T13:55:01+12:00

Prior to investing in any Fund you should read the disclosure material and research the Fund to ensure that it meets your specific investment needs.

It is good practice to get independent advice from an Authorised Financial Adviser (AFA) before making any investment. Note that the team at InvestNow Saving and Investment Service are unable to provide you with financial advice.

Websites such as sorted.org.nz are also a useful resource. Visit their “Investing & savings guide” for helpful information.

What is the difference between and Investor and a Client?2019-06-14T14:06:41+12:00

An Investor is the entity (Individual, Joint, Trust or NZ Company) that has an account with InvestNow. A client is an individual, or individuals, that have access to the Investor account. Clients can perform one of a number of roles (see Roles FAQ) and can have a number of permissions (see Client Permissions FAQ).

What are the rates of Companies Tax?2019-06-14T14:08:43+12:00

You can find out more on the IRD website.

The current company tax rates are:

  • 28% for income years 2012 and later
  • 30% for income years 2009 to 2011
  • 33% for income years 2008 and older
What are the rates of RWT?2019-06-14T14:09:16+12:00

You can find out more on the IRD website.

The current rates of RWT are:

  • 0% (in this case a current RWT exemption certificate must be provided)
  • 10.5%
  • 17.5%
  • 30%
  • 33%
What is Resident Withholding Tax (RWT)?2019-06-14T14:10:03+12:00

You can find out more on the IRD website.

Resident Withholding Tax (RWT) is a tax deducted from the gross amount of interest paid to you. It is deducted at the time when the interest is paid to your InvestNow cash account.

When you open an InvestNow account, you will be asked to select your RWT rate and IRD number.

If we do not have an IRD number your account will be taxed at the maximum “non-declaration” rate of 33%.

What is a Prescribed Investor Rate (PIR)?2019-06-14T14:18:40+12:00

An investor’s PIR is the tax rate that will be applied to any income earned from a PIE fund. A PIR is similar to an individual’s Resident Withholding Tax rate, except that the top PIR is 28% whereas the top RWT rate is 33%. All investors are able to select their own PIR, and this is the rate at which their taxable income in a PIE will be taxed.

InvestNow is obliged to use the default PIR of 28% for individuals, unless one of the lower rates of 10.5% or 17.5% has been selected.

What should I know about tax on my managed funds?2019-06-14T14:19:33+12:00

We recommend that you consult your own tax adviser in relation to your managed funds

What costs are charged by InvestNow?2019-06-14T14:23:14+12:00

InvestNow does not charge any transaction or admin fees for your InvestNow account.

InvestNow receives a fee from  some of the fund managers for making their funds available on the InvestNow platform, reflecting that they want investors to be able to readily and easily access their funds via InvestNow.  This does not result in any additional fees to you as the investor, as you simply pay the management fees associated with the funds that you select.

InvestNow also receives the interest on any money held within the Transaction Account, which helps to pay costs associated with offering and operating InvestNow. Transaction Accounts are intended to be used to fund investments into managed funds, or to facilitate withdrawals to your bank account following a fund redemption, distribution or any other payment. We will proactively alert clients to invest or withdraw cash if they have a positive cash balance.

How do I sell Managed Funds?2019-06-14T14:25:25+12:00

Here are the steps to sell managed funds:

  • Go to the “Sell” page
  • Identify the fund(s) you wish to sell and click the green “Sell” button
  • You can choose to sell:
    1. a set dollar amount or
    2. a specific number of units for a managed fund you hold or
    3. all the units you hold in a managed fund
  • Enter the dollar amount or number of units
  • Click the “Sell” button

If you want to cancel your Sell order, you can select the “Cancel” link beside your Sell order on the Sell page. Or you can go to the Orders page and also click cancel alongside the Sell order in the Open orders list.

Note that you can cancel a Sell order up until 12pm of the current business day. Where you have placed an order on a non-business day, you can cancel the order up until 12pm of the next business day.

How do I buy managed funds?2019-06-14T14:25:53+12:00

To buy managed funds you need to have cleared funds in your InvestNow Transaction Account – you deposit money in your InvestNow Transaction Account from your nominated bank account.

You use these funds to pay for the managed funds you purchase – please note that the minimum amount for a one-off managed funds purchase is $250.
Here are the steps to buy managed funds:

  1. Go to the “Invest” page
  2. Identify the fund(s) you wish to buy, click the fund and then click the green “Invest now” button
  3. Enter the dollar amount you wish to invest (note – you need to have at least this amount of available cash in your Transaction Account)
  4. Click the Download link to read the Product Disclosure document
  5. Read the Disclosure document
  6. Click the check box to show that you have read, understood and accepted the latest Investment Statement or Procuct Disclosure document
  7. Enter the dollar amount or number of units
  8. Click the “Invest” button

If you want to cancel your Buy order, you can select the “Cancel” link beside your Buy order on the Buy page. Or you can go to the Orders page and also click cancel alongside the Buy order in the Open orders list.

Note that you can cancel a Buy order up until 12pm of the current business day. Where you have placed an order on a non-business day, you can cancel the order up until 12pm of the next business day.”

How do I join InvestNow?2019-06-14T14:31:07+12:00

InvestNow is an online-only service. You open your account at www.investnow.co.nz – follow the “Join Now” instructions.

InvestNow offers the following account types:

  • Individual
  • Joint
  • Trust
  • NZ Company

While account holders need not be currently resident in New Zealand, a New Zealand bank account and a New Zealand IRD number are requirements to open an account. Foreign tax residents must disclose their countries of tax residence and their foreign Tax Identification Number (TIN). 

To complete the joining process you will need to have your identity verified. You will need to have the required documents available when you create your account for the identity verification.

What types of customers can join InvestNow?2019-06-14T14:32:48+12:00

InvestNow offers the following account types:

  • Individual
  • Joint
  • Trust
  • NZ Company

While account holders need not be currently resident in New Zealand, a New Zealand bank account and a New Zealand IRD number are requirements to open an account. Foreign tax residents must disclose their countries of tax residence and their foreign Tax Identification Number (TIN).

What is so special about InvestNow?2019-06-14T14:33:07+12:00

InvestNow provides a simple and efficient way to manage your managed funds investments.  InvestNow does not charge transaction or admin fees (note – investment managers fees and costs are reflected in their unit prices).  

InvestNow provides you with: 

  • Online account registration
  • Online access to managed funds 24/7
  • Access to a range of selected managed funds.
  • Easy online access to your investment information, with comprehensive reports and statements
  • You can contact us Mon-Fri 8:00am to 5:00pm (excludes national public holidays)
  • A near-paperless experience with all information held online
  • We handle the administration 
Who is providing the InvestNow service?2019-06-14T14:34:26+12:00

InvestNow is brought to you by Implemented Investment Solutions (iisolutions.co.nz).

Implemented Investment Solutions Limited, based in Wellington, is a specialist investment management company focused on meeting the specific needs and requirements of New Zealand investors and clients. Our objective is to provide our clients with access to world-class investment solutions and opportunities, while ensuring that these are easy to use and understand.

For more information visit http://iisolutions.co.nz/about-us/

What products and services does InvestNow provide?2019-06-14T14:33:55+12:00

InvestNow offers access to the managed funds of a select range of investment managers. The range of funds and managers offered will change over time as we review their suitability for InvestNow.

For a full list of the current range of managed funds please visit investnow.co.nz/who-we-are/our-fund-managers/

What is InvestNow?2019-06-14T14:34:43+12:00

InvestNow is an online managed funds service. It allows you to buy and sell managed funds online 24/7 at www.InvestNow.co.nz

InvestNow offers access to the managed funds of a select range of investment managers. The range of funds and managers offered will change over time as we review their suitability for InvestNow.

InvestNow does not charge and transaction or admin fees.

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Contact Details

0800 499 466
contact@investnow.co.nz

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