What security steps should I take to protect my computer?

Online security best practices today include (includes links to resources such as Netsafe & CERT NZ):

  1. Use a password manager to keep your passwords safe in one place.
  2. Switch on Two Factor Authentication (TFA or 2FA) to add an extra layer of security (note – we have adopted 2FA by default, whereby you receive a unique Passcode each time you login to your InvestNow account. Our recommendation is that you use SMS/text messaging for 2FA).
  3. Use updated Anti-Virus Software.
  4. Activate a Pop-Up Window Blocker, which may also include adjusting the settings to allow pop-ups from trusted websites and sources.
  5. Regularly scan your computer for Spyware.
  6. Only download programs or click links from known and trusted sources.
  7. Keep your devices and apps updated – updates aren’t just about adding new features, they’re also about fixing vulnerabilities.
  8. Be cautious about using a public WiFi network, as insecure WiFi networks can allow other people to see your data.

Additional steps to take, specific to your InvestNow account:

  1. Choose a strong, unique password – we require a minimum of eight characters and a mix of upper and lower case characters, numbers and symbols. In general, longer passwords are more secure (see above re using a password manager with TFA).
  2. Log in to your account from time to time and check for any unusual activity.
  3. If you log in and go to Account Settings > My Details, you can change your login security preference. Our recommendation is that you use SMS (text message) to receive your Passcode each time you log in – this can provide some additional protection.
  4. If there are multiple members on your account, you can review the permissions of the other members under Account Settings > Other members. You can also choose how many members are required to approve each order or withdrawal – just contact us at contact@investnow.co.nz if you want to change this setting.