We may, at our discretion, and following consultation with the specific bank, allow you to break your Term Deposit (TD) and return the funds to your Transaction Account.  Please note that there may be fees charged by InvestNow, the bank and our custodian to process any approved break request.

The following steps apply to all requests to break IDs:

  1. Call us on 0800 499 466, email us on contact@investnow.co.nz or use the Contact Us form with details of the TD you wish to break.
  2. We will obtain a quote from the bank your TD is with, to determine the break fee and adjusted interest amount.
  3. In addition to any bank fees and/or adjusted interest amount, there will be the InvestNow break fee of 0.10% p.a. applied to the principle amount and investment period for the TD to be broken, plus a flat fee of $25, being the processing fee charged by our custodian.
  4. We will contact you to advise if your term deposit can be broken, the total costs and timeframes.  Please note that most banks require up to 31 days’ notice to break a term deposit.