Can I end my term deposit early?

Following consultation with the specific bank, you may be able to break your Term Deposit (TD) and have your funds returned to your Transaction Account. Please note that there may be fees charged by the bank and our custodian to process any approved break request.

The following steps apply to all requests to break TDs:

Contact us on 0800 499 466 or via contact@investnow.co.nz, with details of the TD you wish to break.
We will obtain a quote from the bank your TD is with, to determine any break fee […]

By Mike Heath|2026-08-05T08:59:25+12:00September 24th, 2018|Investment Portfolio Management Questions|Comments Off

When will the latest term deposit interest rates be available?

We make the most recent rates available for purchase at 12:00 pm each business day.

By Mike Heath|2019-06-14T13:12:43+12:00September 24th, 2018|Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off

How long does it take to process a term deposit order?

We send all term deposit requests to the appropriate bank at 12:00 pm each business day. Once we have received confirmation that the bank has created your term deposit, your Pending Instructions page (Buy & Sell > Pending Instructions) will no longer display that order, and the term deposit will appear on your Holdings page. This will generally happen by close of business on the same day that the request is sent to the bank.

By Mike Heath|2026-08-28T10:55:45+12:00September 24th, 2018|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off

What fixed term options are available?

InvestNow currently offers term deposits with the following terms:

1 month
3 months
6 months
9 months
12 months
18 months
2 years
3 years
4 years
5 years

Please note that not all terms are available for all banks.

By Mike Heath|2019-06-14T13:10:11+12:00September 24th, 2018|Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off

What happens when my term deposit matures?

If you have elected to have your term deposit automatically roll over, we will create a new term deposit for you and confirm when this has happened.

Depending on the bank your deposit is with, the new term deposit will either be created on the maturity date or the next business day.

If you have not chosen an automatic rollover option, your principal and interest (net of withholding tax) will be paid to your InvestNow transaction account. Please note that interest is not paid on funds in your transaction account, so you […]

By Mike Heath|2023-10-06T15:48:38+13:00September 24th, 2018|Investment Portfolio Management Questions|Comments Off

Can I change the rollover option I selected when I created my term deposit?

Yes you can, there are five options available to you:

1) Do not reinvest/withdraw

When your TD matures, the principal and net interest are credited to your Transaction Account.

2) Reinvest principal only

When your TD matures, the principal is reinvested in the same TD (bank, term and interest rate available at that time) and the net interest is credited to your Transaction Account.

3) Reinvest principal and interest

When your TD matures, the principal and net interest is reinvested in the same TD (bank, term and interest rate available at that time).

4) Reinvest principal, withdraw […]

By Mike Heath|2026-08-21T09:01:36+12:00September 24th, 2018|Investment Portfolio Management Questions|Comments Off

How do I buy a term deposit?

To buy term deposits you need to have available funds in your InvestNow transaction account. You can deposit money to your InvestNow transaction account from your nominated bank account.

Please note the minimum investment amount for ANZ is $10,000. The minimum investment amount for the Bank of China is $25,000 and needs to be input to a whole dollar. For all other banks, the minimum investment amount is $2,000.

To buy a term deposit, please follow these steps:

Login to your account
Go to […]

By Mike Heath|2026-08-12T09:09:31+12:00September 24th, 2018|Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off

What information do I need to provide to open a trust account?

The identity and documentation requirements for a trust account are more detailed compared to other types of account. The following requirements are specific to trust accounts:

A copy of the trust deed (this does not need to be certified)
Copy of any deed amendments
ID for all trustees, settlors and anyone else who has control over the trust e.g. protectors, directors of a trustee company
The date of birth for any named beneficiaries
Proof of address in the trust’s name, e.g. a bank statement or a rates bill
A brief […]

By Mike Heath|2026-09-03T09:21:14+12:00September 21st, 2018|Account Questions|Comments Off

What are the rules for setting a password?

Here are the rules for setting a Password:

Passwords can contain any combination of letters, numbers and special characters e.g. !, *, & etc
Your Password must be at least 8 characters in length (note that there is no maximum length), with at least
- 1 upper case letter
- 1 lower case letter
- 1 number
- 1 special character (except # as this special character is not accepted)

Please note: your password can not begin or end with a white space character

By Mike Heath|2026-08-13T15:46:29+12:00May 16th, 2018|Account Questions|Comments Off

What are the buy or sell spreads?

Buy/Sell spreads

When you buy or sell units in a fund, you may be charged a buy or sell spread. The buy spread is added to the unit price when you buy units, and the sell spread is deducted from the unit price when you sell units. For example: if you invest $10,000 into a fund with a 0.10% buy spread, the buy spread would be added to the price, bringing the starting value of your investment to $9,990.

Buy or sell spreads are intended to cover […]

By Mike Heath|2026-09-03T16:36:07+12:00March 10th, 2018|Investment Portfolio Management Questions, Product/Choosing Products Questions, Term Definitions|Comments Off