Where you have selected either the email or SMS (text) passcode option, the codes received will be valid for approximately 15 minutes.
If you have selected to use our preferred method, the authenticator app, the code is generally valid for 30 seconds.
To see which funds pay distributions, and how often (frequency), please visit our Range of Funds page (the “Distribution Frequency” column). You can then read the Product Disclosure Document (PDS) for the fund, which will provide more information about any distribution.
Please note that if you have selected to receive any distributions in Cash, they will be credited to your InvestNow Transaction Account where you can either invest or withdraw the monies. If you have selected reinvestment, any […]
The cut-off time for the receipt of buy or sell orders and cleared funds for all Funds is currently 12pm NZ time (Monday to Friday, excluding national public holidays).
If buy or sell orders are accepted before the cut-off time for a Fund on a valuation day, units will normally be issued or redeemed price determined at the end of that day.
Please note that this does not apply to Russell Investments, Antipodes Partners, Elevation Capital or Pie Funds:
There is no functionality offered on InvestNow to facilitate this. If you want to switch from one fund to another, you have to sell the first one, wait until the sale proceeds are in your Transaction Account and then buy the second fund.
Yes – if you chose a dollar value for the sale, the sale can be no lesser than the indicative unit price for one unit. If you chose to sell a number of units, it has to be for at least one unit in the fund.
The minimum cash withdrawal amount from InvestNow is $1.
Cleared funds are monies in your Transaction Account that are available to be either invested or withdrawn.
You can access fund performance data here, on our public website, or within the secure portal once logged in.
Within the secure portal you can access historical performance charts, for funds you hold and all other funds available on InvestNow (see the Buy & Sell page). Plus you can see performance data in the Holdings page for the funds in your portfolio.
Yes you can.
Please request the off-market transfer request here. We will then prepare an off-market transfer form and email it to you (using the email address already linked to your InvestNow account) for you to sign and return to us. Please note that the original signed copy of the form may be required.
That’s something we will have to do for you. Give us a call on 0800499466, or contact us via email (contact@investnow.co.nz), and we will action the change for you.
You can call us, e-mail us or use our online chat (available on our public website and within the secure portal, when loged into your account).
Our contact center is available on 0800 499 466 (for international calls, use +64 4 499 9691) Mon-Fri 8:00am to 5:00pm, except national public holidays.
You can e-mail us on contact@investnow.co.nz. We shall respond to your as soon as possible.