To change your nominated bank accounts, follow these steps once logged in to your account:

• Click on “Account Settings”
• Click on “Edit” next to “Bank accounts”
• Click the green “+” symbol to add a new bank account. You need to enter an account name, bank name and account number. You can also specify whether it should be your default account for withdrawals, and you can enter an optional reference which would appear on your statement when you make a withdrawal. Click “Save” once you are sure the details are correct.
• To make changes to an existing nominated account, click “Edit” next to the account number. You can change the name, reference and whether it is the default nominated account, but if you need to make a correction to the account number itself, you need to contact us. 

Before you can make a withdrawal to this new nominated account, you need to upload a bank statement. Please note that your nominated account or accounts must be a New Zealand bank account in your name.