Can I have more than one InvestNow account?
Yes you can have multiple InvestNow accounts. Using a single email address, as your unique login, once you have logged in you can switch between the accounts you have been linked to.
How long before I can access my InvestNow account?
Once you have completed the online application joining form, and your account is available to you to access ie we have completed any checks we need to undertake, you will receive an email notification to set your password, after which you have full access to your new account.
How do I obtain a certified copy of an identification document?
How do I obtain a certified copy of an identification document?
We are required by law to verify your identity as part of the account opening process and ongoing due diligence (Anti-Money Laundering and Countering Financing of Terrorism Act 2009).
Where we ask you to supply certified copies of your identification documentation, you can ask “Trusted Reference” persons from the following occupations to complete this verification.
- Justice of the Peace
- Lawyer
- Registered medical doctor
- Registered teacher
- Registered chartered accountant
- Kaumatua
- Minister of religion
- Member of parliament
- Notary public
- Employee of the […]
When I sell managed funds, how do I get the money?
When you sell any managed funds the net proceeds of the sale are deposited into your InvestNow Transaction Account. Once there, you can then withdraw those funds by transferring them to your nominated account, or reinvest the monies.
To raise a Withdrawal instruction, once logged in click on the Withdrawal link on the Dashboard and follow the instructions there.
Withdrawals are processed once a day and should be in your nominated bank account between 4pm and 5pm on the same working day.
How do I determine my correct PIR?
How do I determine my correct PIR?
The Inland Revenue Department (IRD) have a really usefull calculator to help you confirm your correct Prescribed Investor Rate (PIR), available here.
How is any income or distributions from funds paid to me?
When you create your account you select if you want distributions to be paid in cash or have them reinvested.
- If you select cash, the distribution is credited to your InvestNow Transaction Account where it is available to be invested or withdrawn.
- If you select reinvesting, the distribution is reinvested into the same fund that generated the distribution.
Please contact us (contact@investnow.co.nz) if you wish to change your distribution preference.
Can I amend an order?
Noting that orders are processed at 12pm each Business Day, you can amend/cancel an order up to 12pm on the Business Day the order is due to be processed. However, once the order changes to “Pending” status (after it has been processed at 12pm) it can not be amended or cancelled.
For example, if you raised an order on a Saturday, the order will not be processed until 12pm on the following Monday, assuming Monday is a Business Day, so you have up until then to amend the order. If you […]
How do I know if my Invest or Sell order has been executed?
Your order will no longer be visible in the Buy & Sell > Pending Instructions page, and the the addition (invest) or reduction (sell) of units will appear in the Holdings page.
What costs are charged by InvestNow?
InvestNow does not charge any account or administration fees for your InvestNow account.
Any funds you choose to invest in have fund charges associated with them that are levied by the fund manager. The fund charges for funds on InvestNow are the same as you would experience investing directly with any of our fund managers. A small number of funds also have transaction fees* that InvestNow levies, which are applied in addition to the fund charges.
*More details available for the Vanguard and Foundation Series Funds. […]
Do I need any specific investment knowledge?
You do not need to be an investing expert, but you certainly need to understand some core principles and have the time to do your homework – ensuring that your investing suits your risk appetite, goals, knowledge etc.
We do not provide personal financial advice, but we do provide heaps of content and resources that will help guide/educate you – here are some of the key ones:
- The InvestNow Investing Principles,
- Our Investing Workshops. You will receive invitations, across the year, to attend online. You […]