How to verify your ID with the IDscan tool from Cloudcheck

Some common questions for verifying your identity using the IDScan tool from Cloudcheck

I use an iPhone, and it can’t detect my camera. What do I do?

Go to Settings
Find and select Safari
Scroll towards the bottom and select Camera
Change permission to Ask
Reload the Safari page and you grant access when requested

I use an Android phone, and it can’t detect my camera or I accidentally rejected access to my camera.

If you are using Android 10 or below please do the following:

[…]

By Mike Heath|2022-11-03T09:48:20+13:00September 29th, 2022|Anti-Money Laundering (AML)|0 Comments

What is a diversified fund?

Q: Whose KiwiSaver scheme am I joining?

Whose KiwiSaver scheme am I joining? The InvestNow KiwiSaver Scheme is managed by FundRock NZ Limited (FundRock). Both InvestNow and FundRock NZ are members of the Apex Group . FundRock NZ, based in Wellington, is a specialist investment management company focused on meeting the specific needs and requirements of New Zealand investors and clients. Our objective is to provide our clients with access to world-class investment solutions and opportunities, while ensuring that these are easy to use and understand. For more information visit https://www.fundrock.com/fundrock-new-zealand

Q: Where can I see which funds are in my portfolio?

Where can I see which funds are in my portfolio? You will be able to see the funds you have selected for your KiwiSaver under the ‘Dashboard’ when you are logged in.

A diversified fund invests in a range of asset classes, regions, and/or industry sectors. Each of these assets have different characteristics eg their values may not all rise or decline at the same time. Investing in a range reduces the potential risk that anyone sector/region/industry can have on the overall performance of the fund – spreading the risk.

Diversified funds can be built to align to specific risk profiles, for example, Conservative, Balanced or Growth.

By Mike Heath|2020-12-04T09:39:55+13:00December 4th, 2020|KiwiSaver, Term Definitions|Comments Off

What does the KiwiSaver Summary provide?

What does the KiwiSaver Summary provide?

It provides a high-level overview of your portfolio, including details such as:

Your contributions – Contributions you have made, from the time you first joined KiwiSaver (includes if you joined KiwiSaver before switching to InvestNow).

Employer’s contributions – Contributions your employer(s) have made, from the time you first joined KiwiSaver (includes if you joined KiwiSaver before switching to InvestNow).

Government contributions – Contributions the government have made, from the time you first joined KiwiSaver (includes if you joined KiwiSaver before […]

By Mike Heath|2026-08-28T11:26:04+12:00November 24th, 2020|KiwiSaver|Comments Off

What if I want to take a break from contributing to KiwiSaver?

What if I want to take a break from contributing to KiwiSaver?

If you want to take a break from contributing to KiwiSaver, you can apply for a savings suspension (previously known as a contributions holiday) by contacting the IRD.

Please see the IRD website for full details.

By Mike Heath|2026-09-01T08:52:26+12:00October 21st, 2020|KiwiSaver|Comments Off

Which funds in the InvestNow KiwiSaver Scheme charge a buy and/or sell spread?

Which funds in the InvestNow KiwiSaver Scheme charge a buy and/or sell spread?

You can see which funds charge a buy and/or sell spread click here.

If you also want to see which of our Managed Funds charge a buy/sell spread click here.

By Mike Heath|2021-11-15T11:19:59+13:00October 12th, 2020|KiwiSaver|Comments Off

Whose KiwiSaver scheme am I joining?

Whose KiwiSaver scheme am I joining?

The InvestNow KiwiSaver Scheme is managed by FundRock NZ Limited (FundRock). Both InvestNow and FundRock NZ are members of the Apex Group.

FundRock NZ, based in Wellington, is a specialist investment management company focused on meeting the specific needs and requirements of New Zealand investors and clients. Our objective is to provide our clients with access to world-class investment solutions and opportunities, while ensuring that these are easy to use and understand.

For more information visit https://www.fundrock.com/fundrock-new-zealand

By Mike Heath|2023-04-13T09:43:52+12:00October 12th, 2020|KiwiSaver|Comments Off

How long does it take my KiwiSaver funds to be transferred to InvestNow?

How long does it take my KiwiSaver funds to be transferred to InvestNow?

Once you have completed your account opening, have selected the fund(s) under “My Contributions” and your current KiwiSaver provider has received the switch notification, your funds should be transferred within 10 business days.

By Mike Heath|2026-08-21T09:11:43+12:00October 12th, 2020|KiwiSaver|Comments Off

How do I switch my KiwiSaver to InvestNow?

How do I switch my KiwiSaver to InvestNow?

You will first need to set up your KiwiSaver account with InvestNow. Please refer to our FAQ here. Once your account is open, you will need to go to the “My Contributions” tab and select the fund or funds you want the KiwiSaver invested in. From there we will organise the transfer of your KiwiSaver to the InvestNow KiwiSaver Scheme, which takes approximately 10 business days.

By Mike Heath|2026-08-21T09:10:49+12:00October 12th, 2020|KiwiSaver|Comments Off

Is there a minimum or maximum number of funds I must have in my KiwiSaver portfolio?

Is there a minimum or maximum number of funds I must have in my KiwiSaver portfolio?

The minimum is one, however there is no maximum ie you can select any combination of funds available in the InvestNow KiwiSaver Scheme to meet your investing goals and objectives.

Check here for the full range of funds available in the InvestNow KiwiSaver Scheme.

By Mike Heath|2026-08-13T08:30:58+12:00October 12th, 2020|KiwiSaver|Comments Off

Where can I see which funds are in my portfolio?

Where can I see which funds are in my portfolio?

You will be able to see the funds you have selected for your KiwiSaver under the ‘Dashboard’ when you are logged in.

By Mike Heath|2020-11-04T09:50:22+13:00October 12th, 2020|KiwiSaver|Comments Off