[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left="" type="legacy"][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" margin_top="" margin_bottom="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="true" border_sizes_top="0" border_sizes_bottom="0" border_sizes_left="0" border_sizes_right="0" first="true"][fusion_text columns="" column_min_width="" column_spacing="" rule_style="" rule_size="" rule_color="" hue="" saturation="" lightness="" alpha="" content_alignment_medium="" content_alignment_small="" content_alignment="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" sticky_display="normal,sticky" class="" id="" margin_top="" margin_right="" margin_bottom="" margin_left="" fusion_font_family_text_font="" fusion_font_variant_text_font="" font_size="" line_height="" letter_spacing="" text_transform="" text_color="" animation_type="" animation_direction="left" animation_color="" animation_speed="0.3" animation_delay="0" animation_offset="" logics=""] A PIE (Portfolio Investment Entity) fund is a type of New Zealand managed fund with its own tax rules. Many PIE funds calculate and pay tax on investment income using each investor's prescribed investor rate (PIR), while some listed PIEs are taxed at a fixed rate. In many cases, income from a PIE fund does not need to be included in your tax return, which may make managing your tax a little simpler. Tax treatment will depend on the type of PIE and your individual circumstances. See the InvestNow Investor Tax Guide for more information. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Can I transfer my KiwiSaver investment to my Australian Super Scheme?

Yes, you can. Please send us an email (contact@investnow.co.nz) and we will send you a form to complete, along with supplying the following supporting documents:

Proof of your Australian Superannuation Fund’s bank account. It must show the bank account name, bank account number, swift code, and logo of the bank.
A letter from your Australian Superannuation Fund confirming that they accept KiwiSaver transfers.
Evidence of your […]

By Mike Heath|2026-09-04T11:00:14+12:00September 4th, 2026|KiwiSaver|Comments Off

Can I open a child/youth account?

Can I open an account for a child or youth account?

Yes, go to the “Join” page and follow the simple steps, noting that you will need the following:

An email address for your child.
A copy of their current New Zealand birth certificate or New Zealand passport.
An IRD number for your child.
A bank statement for the nominated bank account. This can be in your name or your child’s name.

Once you click […]

By Mike Heath|2026-09-04T10:55:41+12:00September 4th, 2026|Account Questions, Investor Types|Comments Off

What is a PIE Fund?

A PIE (Portfolio Investment Entity) fund is a type of New Zealand managed fund with its own tax rules. Many PIE funds calculate and pay tax on investment income using each investor’s prescribed investor rate (PIR), while some listed PIEs are taxed at a fixed rate. In many cases, income from a PIE fund does not need to be included in […]

By InvestNowComms|2026-08-14T12:29:26+12:00August 14th, 2026|Tax Questions, Term Definitions|Comments Off

Confirm your Resident Withholding Tax (RWT) and/or Prescribed Investor Rate (PIR)

To update or change your RWT and/or PIR rate, please email us with the relevant details, at contact@investnow.co.nz, and we will make any changes for you (includes us emailing you to confirm that this has been successfully actioned).

By Mike Heath|2026-08-03T16:07:15+12:00August 3rd, 2026|Account Questions, Tax Questions|Comments Off

Multi-Factor Authentication

How can I update my Multi-Factor Authentication (MFA) preference?

There are now three options available to you, for receiving your unique passcode each time you login:

Email
SMS/Text
Authentication App (NEW).

To change your MFA preference and/or switch to the Authentication App, follow these simple steps:

1) Log into your account

2) Click on the email address that appears in the top righthand side of the page:

3) Select “Security Settings“:

4) […]

By InvestNowComms|2025-12-15T14:39:12+13:00December 10th, 2025|KiwiSaver|Comments Off

How can I produce reports for my Managed Funds, Term Deposit or KiwiSaver Portfolios?

Producing reports for your Managed Funds & TDs portfolio

Once logged in there are three types of reports you can produce, for whatever period you choose:

General Ledger Report – provides information about your portfolio returns, contributions, tax information, and more (Excel format)
Investment Report – provides information about your portfolio returns, contributions, tax information, and more (PDF format)
Tax Summary Report – provides […]

By Mike Heath|2026-08-05T09:26:15+12:00October 28th, 2025|KiwiSaver|Comments Off

How does the distribution fee InvestNow earns for Term Deposits work?

InvestNow Term Deposit Distribution Fee

InvestNow earns a distribution fee of 0.10% for the Term Deposit (TD) service. This fee does not result in any additional fees for you, or reduction in the interest rate you receive, for the Term Deposit(s) you invest in.

The rate you receive for the TD you invest in is the rate you see when you select the bank/term. In addition to the rate you receive, InvestNow will be earning a 0.10% distribution fee.

An example:

A customer invests in the 3m TD from bank […]

By Mike Heath|2023-05-04T16:42:17+12:00May 3rd, 2023|Investment Portfolio Management Questions, Product/Choosing Products Questions, Term Definitions|Comments Off

What do each of the column headings mean for the fund manager table?

What do each of the column headings mean for the fund manager table?

Sector:
Sector refers to the type of asset the managed fund invests into, such as a diversified fund, cash fund, listed property fund, etc.

PDS Fee:
The PDS fee is the annual management fee estimate as stated in the Product Disclosure Statement (PDS) for this fund.

QFU Fee:
The Quarterly Fund Update (QFU) Fee is the latest actual fee charged by the fund in its most recent financial year, as stated in the fund’s most recent Quarterly Fund Update.

Buy/Sell Spread:
When you buy or […]

By Mike Heath|2026-01-15T13:44:10+13:00April 19th, 2023|Term Definitions|0 Comments

Who is Cloudcheck?

Cloudcheck is the technology partner we work with to provide a customer identity verification solution – specifically we use their IDScan solution for the bio-metric identity verification. Learn more about Cloudcheck here.

By Mike Heath|2022-11-03T17:20:49+13:00November 3rd, 2022|Anti-Money Laundering (AML)|0 Comments

What documents can be provided as evidence of Source of Funds?

In some circumstances, we may be required to ask you about the source of the funds that you have invested, and ask for documents to verify this information – for example, if you made an unusually large deposit. This table shows examples of the documents that we may be able to accept as evidence of the source of your funds:

This list is not exhaustive and the types of documents we would accept will depend on your individual circumstances and the amounts involved. In most circumstances we can also […]

By Mike Heath|2022-11-03T09:47:43+13:00October 21st, 2022|Anti-Money Laundering (AML)|0 Comments