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Does InvestNow offer accounts for children?

Many of our customers have asked if InvestNow offers accounts for children – the answer is simply, yes.

Here is what is needed to set up a child’s account with InvestNow:

  • A unique email address for the child, and everyone linked to the account.
  • A proof of ID for both the child and the parent/guardian:
    • Drivers license
    • Passport
    • Birth Certificate
  • As it is unlikely that a child’s address will appear in any credit databases or land ownership records, we will accept proof of address in the parent or guardian’s name. Alternatively, […]
By Mike Heath|2024-03-28T07:25:36+13:00November 14th, 2018|Account Questions, Questions about InvestNow|Comments Off on Does InvestNow offer accounts for children?
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Confirm your Resident Withholding Tax (RWT) rate

It’s important that your RWT rate is correct, particularly for investing in Term Deposits (TDs).

Follow these simple steps to confirm you have provided the correct RWT for your InvestNow portfolio.

Select the “Profile”icon:

Select the “Edit” link for Investor Details:

Update the RWT rate if needed.  If you are not sure what the rates of RWT are, we have an FAQ for that, including a link to the IRD for more information.

By Mike Heath|2019-06-14T13:01:24+12:00November 8th, 2018|Account Questions, Tax Questions|Comments Off on Confirm your Resident Withholding Tax (RWT) rate
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I set my term deposit to automatically rollover, so why is the cash visible in my transaction account?

On the day that your term deposit matures, the funds from the maturity are credited to your transaction account. At 11:30 am on the same day, your new term deposit order will be created and sent to the bank. Before 11:30am you will be able to see the matured term deposit funds in your account, but please note that if you withdraw or spend these funds, the new term deposit will not be created.

If you wish to retain the funds from your term deposit, please modify the rollover instructions […]

By Mike Heath|2019-06-14T13:19:09+12:00November 7th, 2018|Account Questions, Investment Portfolio Management Questions|Comments Off on I set my term deposit to automatically rollover, so why is the cash visible in my transaction account?
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How long does it take to process a term deposit order?

We send all term deposit requests to the appropriate bank at 12:00 pm each business day. Once we have received confirmation that the bank has created your term deposit, your Orders page will show that your order is complete, and the term deposit will appear on your Holdings page. This will generally happen by close of business on the same day that the request is sent to the bank.

By Mike Heath|2019-06-14T13:13:40+12:00September 24th, 2018|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off on How long does it take to process a term deposit order?
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What information do I need to provide to open a trust account?

The identity and documentation requirements for a trust account are more detailed compared to other types of account. The following requirements are specific to trust accounts:

  • A copy of the trust deed (this does not need to be certified)
  • ID for all trustees and anyone else who has control over the trust e.g. protectors, directors of a trustee company
  • The date of birth for any named beneficiaries
  • Proof of address in the trust’s name, e.g. a bank statement or a rates bill
  • A brief explanation of the source of wealth for the trust, including a broad estimate of the trust’s overall wealth
  • Some form of supporting documentation for the source of wealth for the trust, for […]
By Mike Heath|2023-05-29T17:52:55+12:00September 21st, 2018|Account Questions|Comments Off on What information do I need to provide to open a trust account?
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What are the rules for setting a password?

Here are the rules for setting a Password:

  • Passwords can contain any combination of letters, numbers and special characters e.g. !, *, & etc
  • Your Password must be at least 8 characters in length (note that there is no maximum length), with at least
    • 1 upper case letter
    • 1 lower case letter
    • 1 number or special character

Please note:  your password can not begin or end with a white space character

By Mike Heath|2019-06-14T13:35:30+12:00May 16th, 2018|Account Questions|Comments Off on What are the rules for setting a password?
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How do I switch between accounts?

If you have more than one InvestNow account we can link them so that you can access them all from a single e-mail address/login.

Please take a look at this page, to see how it works and what you need to do if you would like to use this functionality.

By Mike Heath|2019-06-14T13:21:49+12:00October 17th, 2017|Account Questions|Comments Off on How do I switch between accounts?
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What do I need to do if my account, or anyone associated with it, is also a tax resident of a country other than NZ?

In September 2013, in response to growing concerns about offshore tax evasion, G20 leaders announced an initiative to implement a new global Standard for Automatic Exchange of Financial Account Information in Tax Matters (in short, Automatic Exchange of Information, or AEOI).

AEOI impose these obligations on jurisdictions and financial institutions (for AEOI purposes, known as reporting financial institutions):

  • Collection – Reporting financial institutions must conduct due diligence of their account holders (including the controlling persons of certain account holders) to identify reportable accounts, and collect defined information for those reportable […]
By Mike Heath|2019-06-14T13:23:39+12:00June 29th, 2017|Account Questions, Tax Questions|Comments Off on What do I need to do if my account, or anyone associated with it, is also a tax resident of a country other than NZ?
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How are my funds protected?

InvestNow client funds are held in an independent custodial account which is run and operated by Adminis, who have been appointed to provide custody services to InvestNow. This ensures that there is complete separation of client assets from InvestNow as a business. The custodial account is also structured to ensure that all assets, including the bank accounts, are ring-fenced from the custodian’s business. The custodian is audited annually and client accounts are subject to daily reconciliation. 

InvestNow is a registered Financial Services Provider […]

By Mike Heath|2023-04-14T16:06:34+12:00March 15th, 2017|Account Questions, Investment Portfolio Management Questions, Questions about InvestNow|Comments Off on How are my funds protected?
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How do I close my InvestNow account?

Because there are no fees or costs associated with your InvestNow account, even if you have no money or managed funds in the account, there is no need to close your account.

However, should you wish to do so please contact us on 0800 499 466 or contact@investnow.co.nz

By Mike Heath|2019-06-14T14:35:44+12:00January 9th, 2017|Account Questions|Comments Off on How do I close my InvestNow account?
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InvestNow is a member of the Apex Group
To learn more about the Apex Group please visit our Who We Are page here.

Security steps to protect you online
Online security best practices and additional steps to take, specific to your InvestNow account. Read our FAQ here.

Investor & Portfolio Reports
You can produce an Investor Report for your Managed Funds or Term Deposits portfolio anytime, online - see our FAQ here. You can also produce an Investor Report for your KiwiSaver portfolio anytime, online - see our FAQ here.

Cash Balances
Cash balances in InvestNow Transaction Accounts do not accrue interest. InvestNow receives the interest on any money held within the Transaction Account, which helps to pay costs associated with offering and operating InvestNow, including bank fees, which are not passed on to our customers. Read our FAQ here.

InvestNow Service, InvestNow KiwiSaver Scheme & Foundation Series Funds
Our focus is on helping people and providing information, based upon understanding their objectives and level of knowledge. We are one component of a person's financial landscape and actively promote that our customers seek personalised advice from qualified advisers external to InvestNow. Past performance is not necessarily indicative of future performance. The issuer and manager of the InvestNow KiwiSaver Scheme and Foundation Series Funds is FundRock NZ Ltd. For the InvestNow KiwiSaver Scheme Product Disclosure Statement click here. For the Foundation Series Product Disclosure Statement click here.

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