Can I make cheque deposits into my InvestNow account?
We only allow online deposits into your InvestNow Transaction Account.
How do I make regular deposits into my InvestNow cash account?
You can establish a regular deposit to your InvestNow Transaction Account with an automatic payment from your nominated bank account.
If you have already made a deposit to your InvestNow Transaction Account, you use the same bank account and reference details when establishing your automatic payment. The reference is unique to you and does not change.
If you have yet to make a deposit into your InvestNow account, login and go to the Home page. Click on the Deposit funds link (can be found under Quick actions). A page will appear which provides the […]
Can I have more than one InvestNow account?
You can operate multiple accounts, and multiple types of accounts, however the e-mail address, which is also you login name, is your unique identifier and is unique to each account.
How long before I can access my InvestNow account?
You can access your InvestNow account at any stage after having started the “Join Now” process. You are able to invest in managed funds once your account is active and you have money in your InvestNow Transaction Account.
How do I obtain a certified copy of an identification document?
How do I obtain a certified copy of an identification document?
We are required by law to verify your identity as part of the account opening process and ongoing due diligence (Anti-Money Laundering and Countering Financing of Terrorism Act 2009).
Where we ask you to supply certified copies of your identification documentation, you can ask “Trusted Reference” persons from the following occupations to complete this verification.
- Justice of the Peace
- Lawyer
- Registered medical doctor
- Registered teacher
- Registered chartered accountant
- Kaumatua
- Minister of religion
- Member of parliament
- Notary public
- Employee of the […]
When I sell managed funds, how do I get the money?
When you sell managed funds the proceeds of the sale are deposited into your InvestNow Transaction Account. Once there, you can then withdraw those funds by transferring them to your nominated account.
To raise a Withdrawal instruction click on the Withdraw funds link on the Home Page (can be found under Quick actions).
How do I determine my correct PIR?
How do I determine my correct PIR?
You can find out more on the IRD website.
Currently, for resident New Zealand individuals, your PIR can be determined as follows:
Taxable income of $14,000 or less:
If, in either of the previous two income years your taxable income was $14,000 or less, and when combined with your PIE income or loss was $48,000 or less in the income year, then your PIR is 10.5%
If, in either of the previous two income years your taxable income was $14,000 or less, and when combined […]
How is any income or distributions from funds paid to me?
If you selected to have any income or distributions paid to you, and not reinvested in the same fund, any monies will be credited to your InvestNow Transaction Account.
If you had selected to have any income or distributions reinvested in the specific fund, this will happen automatically.
Can I amend an order?
Noting that orders are processed at 12pm each Business Day, you can amend/cancel an order up to 12pm on the Business Day the order is due to be processed. However, once the order changes to “Pending” status (after it has been processed at 12pm) it can not be amended or cancelled.
For example, if you raised an order on a Saturday, the order will not be processed until 12pm on the following Monday, assuming Monday is a Business Day, so you have up until then to amend the order. If you […]
How do I know if my Invest or Sell order has been executed?
You will receive a notification in a number of ways:
- The order will appear in the list of Completed orders on the Orders page
- The addition (invest) or reduction (sell) of units will appear in your Holdings.