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    • InvestNow’s 10 investing principles
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  • About
    • Contact
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    • Join the InvestNow Team
    • Legal
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  • Learn
    • InvestNow’s 10 investing principles
    • Tax 2026 Information Hub
    • Articles
    • Secure Portal Guide
    • Workshops
    • FAQs
  • KiwiSaver
    • Investment managers (KiwiSaver)
    • Fees & Charges
    • Fund Performance
    • Range of funds
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  • Managed Funds
    • Investment managers & funds
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Do I need any specific investment knowledge?

InvestNow does not provide financial advice.

Prior to investing in any Fund you should read the disclosure material and research the managed fund to ensure that it meets your specific investment needs.

We believe it is good practice to get independent financial advice, and recommend that you get this. A list of Authorised Financial Advisers (AFAs) is available on the FMA’s website: www.fma.govt.nz

Websites such as sorted.org.nz are also a useful resource. Visit their “Investing & savings guide” for helpful information.

By Mike Heath|2019-06-14T14:24:19+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off on Do I need any specific investment knowledge?
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Do I need to invest a minimum initial amount?

There is no minimum amount for deposits into your InvestNow Transaction Account.

Minimum investment amount for Managed Funds purchases is $50, when part of a Regular Investment Plan, or $250 for one-off investments

By Mike Heath|2019-06-14T14:24:54+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off on Do I need to invest a minimum initial amount?
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Can I create a direct debit from my Nominated Account to my InvestNow account from within InvestNow?

Not currently – it’s on our list of enhancements for the service. We shall let you know once it has been developed.

In the meantime you have to transfer money into your InvestNow Transaction Account by online bill payment or direct credit from your Nominated bank account.

By Mike Heath|2019-06-14T14:26:23+12:00December 10th, 2016|Account Questions|Comments Off on Can I create a direct debit from my Nominated Account to my InvestNow account from within InvestNow?
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How much interest does my InvestNow cash account earn?

Cash balances in InvestNow Transaction Accounts do not accrue interest. InvestNow receives the interest on any money held within the Transaction Account, which helps to pay costs associated with offering and operating InvestNow, including bank fees (for example, a $0.15 fee for each and every deposit by a customer, and a $30 Telegraphic Transfer fee for each purchase of units in managed funds based in Australia) which are not passed on to our customers.

The interest that InvestNow receives is the Official Cash Rate (OCR). 

Here are some examples […]
By Mike Heath|2022-12-05T15:56:03+13:00December 10th, 2016|Account Questions|Comments Off on How much interest does my InvestNow cash account earn?
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What is a nominated account?

When you open your InvestNow account you are asked to provide the details of a nominated bank account (nominated account). You deposit money into your InvestNow Transaction account from your nominated bank account and when you withdraw money from InvestNow it is transferred to your nominated bank account. The nominated bank account must be under your control.

We do not accept cheque or cash deposits.

By Mike Heath|2019-06-14T14:27:36+12:00December 10th, 2016|Account Questions, Term Definitions|Comments Off on What is a nominated account?
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How do I pay for my Managed Funds?

InvestNow provides each customer with a Transaction account. You transfer money from your nominated bank account, into your InvestNow Transaction account and then use this money, once cleared, to pay for managed funds.

Here are the steps to deposit money into your InvestNow Transaction Account:

  1. Log on to your InvestNow account
  2. Select the “Quick Actions” link (you’ll find it in the top right of the page, in the green banner)
  3. Click the “Deposit funds” link
  4. You will be presented with instructions on how to set your InvestNow account as a […]
By Mike Heath|2023-07-12T15:19:35+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off on How do I pay for my Managed Funds?
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What is the Transaction Account?

Each InvestNow customer has a Transaction Account – it’s just like a bank account for money coming in and out of your InvestNow account.

Currently no interest is paid to you on your balance within the Transaction Account. We receive the interest on any money held within the Transaction Account.  This interest is used to pay Costs associated with offering and operating InvestNow

You transfer money, from your nominated bank account, into your InvestNow Transaction Account to purchase Managed Funds.  And when you sell Managed Funds, the sale proceeds are credited to […]

By Mike Heath|2019-06-14T14:28:54+12:00December 10th, 2016|Account Questions, Term Definitions|Comments Off on What is the Transaction Account?
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What are the fees and costs?

InvestNow does not charge any account or administration fees (we do receive a distribution fee on Term Deposits, see FAQ here, and interest held in Transaction Accounts, see FAQ here).

Any funds you choose to invest in have fund charges associated with them that are levied by the fund manager. The fund charges for funds on InvestNow are the same as you would experience investing directly with any of our fund managers. A small number of funds also have transaction fees* that InvestNow levies, which are applied […]

By Mike Heath|2024-10-18T11:08:21+13:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Questions about InvestNow|Comments Off on What are the fees and costs?
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When does my InvestNow account become active?

Once you have completed the online account opening process, including the identity and bank account verification, your account becomes Active.

You can now transfer money into your InvestNow Transaction Account and begin investing in managed funds.

By Mike Heath|2019-06-14T14:30:08+12:00December 10th, 2016|Account Questions|Comments Off on When does my InvestNow account become active?
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Can I verify my identity offline?

The identities of individuals can be verified either offline or online.  For offline verification you will need to supply the following documents as part of the account opening process:

  • A current copy of your drivers’ license, passport, or birth certificate
  • Proof of address e.g. utility bill or a bank statement

The identities of Companies and Trusts require additional documents being supplied to InvestNow:

  • Companies
    • Certificate of Incorporation
  • Trusts
    • Trust Deed including any amendments
    • Proof of address
    • Bank deposit slip or bank statement
    • We may also request evidence of the source […]
By Mike Heath|2021-02-18T13:22:34+13:00December 10th, 2016|Account Questions|Comments Off on Can I verify my identity offline?
Read More
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InvestNow is a member of the Apex Group
To learn more about the Apex Group please visit here.

Security steps to protect you online
Online security best practices and additional steps to take, specific to your InvestNow account. Read our FAQ here.

Links to the login page
Please also note that we will not provide direct links to the secure portal login page in any email communication - we will direct you to the login page on our public site here.

Cash Balances
Cash balances in InvestNow Transaction Accounts do not accrue interest. InvestNow receives the interest on any money held within the Transaction Account, which helps to pay costs associated with offering and operating InvestNow, including bank fees, which are not passed on to our customers. Read our FAQ here.

InvestNow Service, InvestNow KiwiSaver Scheme & Foundation Series Funds
Our focus is on helping people and providing information, based upon understanding their objectives and level of knowledge. We are one component of a person's financial landscape and actively promote that our customers seek personalised advice from qualified advisers external to InvestNow. Past performance is not necessarily indicative of future performance. The issuer and manager of the InvestNow KiwiSaver Scheme and Foundation Series Funds is FundRock NZ Ltd. For the InvestNow KiwiSaver Scheme Product Disclosure Statement click here. For the Foundation Series Product Disclosure Statement click here.

Investor & Portfolio Reports
You can produce an Investor Report for your Managed Funds, Term Deposits or KiwiSaver portfolio anytime, online - see our FAQ here.

Complaints
Any complaints or problems should be directed to us (InvestNow) for resolution through our internal dispute resolution process. InvestNow Saving and Investment Service Limited Level 2, Woodward House 1 Woodward Street PO Box 25003 Wellington 6140 Telephone: 0800 499 466 Email: contact@investnow.co.nz. Read more here.

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