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How do I pay for my Managed Funds?

InvestNow provides each customer with a Transaction account. You transfer money from your nominated bank account, into your InvestNow Transaction account and then use this money, once cleared, to pay for managed funds.

Here are the steps to deposit money into your InvestNow Transaction Account:

  1. Log on to your InvestNow account
  2. Select the “Quick Actions” link (you’ll find it in the top right of the page, in the green banner)
  3. Click the “Deposit funds” link
  4. You will be presented with instructions on how to set your InvestNow account as a […]
By Mike Heath|2023-07-12T15:19:35+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off on How do I pay for my Managed Funds?
Read More

What is the Transaction Account?

Each InvestNow customer has a Transaction Account – it’s just like a bank account for money coming in and out of your InvestNow account.

Currently no interest is paid to you on your balance within the Transaction Account. We receive the interest on any money held within the Transaction Account.  This interest is used to pay Costs associated with offering and operating InvestNow

You transfer money, from your nominated bank account, into your InvestNow Transaction Account to purchase Managed Funds.  And when you sell Managed Funds, the sale proceeds are credited to […]

By Mike Heath|2019-06-14T14:28:54+12:00December 10th, 2016|Account Questions, Term Definitions|Comments Off on What is the Transaction Account?
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What are the fees and costs?

InvestNow does not charge any account or administration fees (we do receive a distribution fee on Term Deposits, see FAQ here, and interest held in Transaction Accounts, see FAQ here).

Any funds you choose to invest in have fund charges associated with them that are levied by the fund manager. The fund charges for funds on InvestNow are the same as you would experience investing directly with any of our fund managers. A small number of funds also have transaction fees* that InvestNow levies, which are applied […]

By Mike Heath|2024-10-18T11:08:21+13:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Questions about InvestNow|Comments Off on What are the fees and costs?
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When does my InvestNow account become active?

Once you have completed the online account opening process, including the identity and bank account verification, your account becomes Active.

You can now transfer money into your InvestNow Transaction Account and begin investing in managed funds.

By Mike Heath|2019-06-14T14:30:08+12:00December 10th, 2016|Account Questions|Comments Off on When does my InvestNow account become active?
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Can I verify my identity offline?

The identities of individuals can be verified either offline or online.  For offline verification you will need to supply the following documents as part of the account opening process:

  • A current copy of your drivers’ license, passport, or birth certificate
  • Proof of address e.g. utility bill or a bank statement

The identities of Companies and Trusts require additional documents being supplied to InvestNow:

  • Companies
    • Certificate of Incorporation
  • Trusts
    • Trust Deed including any amendments
    • Proof of address
    • Bank deposit slip or bank statement
    • We may also request evidence of the source […]
By Mike Heath|2021-02-18T13:22:34+13:00December 10th, 2016|Account Questions|Comments Off on Can I verify my identity offline?
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Can I verify my identity online?

The identities of individuals with current New Zealand passports or drivers’ licenses can be automatically verified online using the Cloudcheck service offered by Verifi Identity Services.

The following information is required:

  • Your full name, as it appears on your identity document
  • Your address
  • Your date of birth
  • Details of your identity document:
    • the passport number and expiry date or,
    • the drivers’ license number and version number

Please note that your passport or drivers’ license must be current i.e. not expired or cancelled. A passport which has been cancelled and reissued […]

By Mike Heath|2019-06-14T14:31:33+12:00December 10th, 2016|Account Questions|Comments Off on Can I verify my identity online?
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What are my responsibilities as a customer of InvestNow?

You should read the Client Agreement carefully to ensure that you understand all of the terms and conditions of your agreement with us.

You should read the disclosure material for any fund before investing. We strongly recommend that you seek independent advice before making any investment.

By Mike Heath|2019-06-14T14:32:14+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Questions about InvestNow|Comments Off on What are my responsibilities as a customer of InvestNow?
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InvestNow is a member of the Apex Group
To learn more about the Apex Group please visit our Who We Are page here.

Security steps to protect you online
Online security best practices and additional steps to take, specific to your InvestNow account. Read our FAQ here.

Investor & Portfolio Reports
You can produce an Investor Report for your Managed Funds or Term Deposits portfolio anytime, online - see our FAQ here. You can also produce an Investor Report for your KiwiSaver portfolio anytime, online - see our FAQ here.

Cash Balances
Cash balances in InvestNow Transaction Accounts do not accrue interest. InvestNow receives the interest on any money held within the Transaction Account, which helps to pay costs associated with offering and operating InvestNow, including bank fees, which are not passed on to our customers. Read our FAQ here.

Complaints
Any complaints or problems should be directed to us (InvestNow) for resolution through our internal dispute resolution process. InvestNow Saving and Investment Service Limited Level 2, Woodward House 1 Woodward Street PO Box 25003 Wellington 6140 Telephone: 0800 499 466 Email: contact@investnow.co.nz. Read more here.

InvestNow Service, InvestNow KiwiSaver Scheme & Foundation Series Funds
Our focus is on helping people and providing information, based upon understanding their objectives and level of knowledge. We are one component of a person's financial landscape and actively promote that our customers seek personalised advice from qualified advisers external to InvestNow. Past performance is not necessarily indicative of future performance. The issuer and manager of the InvestNow KiwiSaver Scheme and Foundation Series Funds is FundRock NZ Ltd. For the InvestNow KiwiSaver Scheme Product Disclosure Statement click here. For the Foundation Series Product Disclosure Statement click here.

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