FAQs Archive - Page 12 of 14

Q: How is any income or distributions from funds paid to me?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="undefined" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] If you selected to have any income or distributions paid to you, and not reinvested in the same fund, any monies will be credited to your InvestNow Transaction Account. If you had selected to have any income or distributions reinvested in the specific fund, this will happen automatically. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Are orders always processed?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding_top="" padding_right="" padding_bottom="" padding_left="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] Your buy and sell orders are carried out according to the time frames specified in the “ When are my buys and sells completed? ” Public holidays will cause small delays and there can potentially be other delays due to additional tasks being carried out by the fund managers – we would not expect these delays to be any longer than a few business days. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I cancel an order?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]Yes you can cancel a Buy or Sell order up until 12pm of the business day in which you placed the order. Where you have placed an order on a non-business day, you can cancel the order up until 12pm of the next business day.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Can I amend an order?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]No you can not amend an order. If the order is still in a pending status then you can cancel it. You can then create a new Buy or Sell order.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How do I know if my Invest or Sell order has been executed?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] You will receive a notification in a number of ways: The order will appear in the list of Completed orders on the Orders page The addition (invest) or reduction (sell) of units will appear in your Holdings. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Do I need any specific investment knowledge?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]InvestNow does not provide financial advice. Prior to investing in any Fund you should read the disclosure material and research the managed fund to ensure that it meets your specific investment needs. We believe it is good practice to get independent financial advice, and recommend that you get this. A list of Authorised Financial Advisers (AFAs) is available on the FMA’s website: www.fma.govt.nz Websites such as sorted.org.nz are also a useful resource. Visit their “Investing & savings guide” for helpful information.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Do I need to invest a minimum initial amount?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] There is no minimum amount for deposits into your InvestNow Transaction Account. Minimum investment amount for Managed Funds purchases is $50, when part of a Regular Investment Plan , or $250 for one-off investments [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

How do I determine my correct PIR?

You can find out more on the IRD website.

Currently, for resident New Zealand individuals, your PIR can be determined as follows:

Taxable income of $14,000 or less:

If, in either of the previous two income years your taxable income was $14,000 or less, and when combined with your PIE income or loss was $48,000 or less in the income year, then your PIR is 10.5%

If, in either of the previous two income years your taxable income was $14,000 or less, and when combined […]

By Mike Heath|2021-01-03T20:31:10+13:00December 10th, 2016|Account Questions, Tax Questions|Comments Off

How is any income or distributions from funds paid to me?

If you selected to have any income or distributions paid to you, and not reinvested in the same fund, any monies will be credited to your InvestNow Transaction Account.

If you had selected to have any income or distributions reinvested in the specific fund, this will happen automatically.

By Mike Heath|2019-06-14T14:20:11+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions|Comments Off

Are orders always processed?

Your buy and sell orders are carried out according to the time frames specified in the “When are my buys and sells completed?”

Public holidays will cause small delays and there can potentially be other delays due to additional tasks being carried out by the fund managers – we would not expect these delays to be any longer than a few business days.

By Mike Heath|2019-06-14T14:20:53+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions|Comments Off

Can I cancel an order?

Yes you can cancel a Buy or Sell order up until 12pm of the business day in which you placed the order. Where you have placed an order on a non-business day, you can cancel the order up until 12pm of the next business day.

By Mike Heath|2019-06-14T14:21:22+12:00December 10th, 2016|Account Questions|Comments Off

Can I amend an order?

No you can not amend an order. If the order is still in a pending status then you can cancel it. You can then create a new Buy or Sell order.

By Mike Heath|2019-06-14T14:21:54+12:00December 10th, 2016|Account Questions|Comments Off

How do I know if my Invest or Sell order has been executed?

You will receive a notification in a number of ways:

The order will appear in the list of Completed orders on the Orders page
The addition (invest) or reduction (sell) of units will appear in your Holdings.

By Mike Heath|2019-06-14T14:22:38+12:00December 10th, 2016|Account Questions|Comments Off

What costs are charged by InvestNow?

InvestNow does not charge any account or administration fees for your InvestNow account.

Any funds you choose to invest in have fund charges associated with them that are levied by the fund manager. The fund charges for funds on InvestNow are the same as you would experience investing directly with any of our fund managers. A small number of funds also have transaction fees* that InvestNow levies, which are applied in addition to the fund charges.

*More details available for the Vanguard and Foundation Series Funds. […]

By Mike Heath|2024-08-21T10:45:57+12:00December 10th, 2016|Questions about InvestNow|Comments Off

Do I need any specific investment knowledge?

InvestNow does not provide financial advice.

Prior to investing in any Fund you should read the disclosure material and research the managed fund to ensure that it meets your specific investment needs.

We believe it is good practice to get independent financial advice, and recommend that you get this. A list of Authorised Financial Advisers (AFAs) is available on the FMA’s website: www.fma.govt.nz

Websites such as sorted.org.nz are also a useful resource. Visit their “Investing & savings guide” for helpful information.

By Mike Heath|2019-06-14T14:24:19+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off

Do I need to invest a minimum initial amount?

There is no minimum amount for deposits into your InvestNow Transaction Account.

Minimum investment amount for Managed Funds purchases is $50, when part of a Regular Investment Plan, or $250 for one-off investments

By Mike Heath|2019-06-14T14:24:54+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off

How do I sell Managed Funds?

Here are the steps to sell managed funds:

Go to the “Sell” page
Identify the fund(s) you wish to sell and click the green “Sell” button
You can choose to sell:
1. a set dollar amount or
2. a specific number of units for a managed fund you hold or
3. all the units you hold in a managed fund
Enter the dollar amount or number of units
Click the “Sell” button

If you want to cancel your Sell order, you can select the “Cancel” link beside your Sell order on the Sell page. […]

By Mike Heath|2019-06-14T14:25:25+12:00December 10th, 2016|Investment Portfolio Management Questions|Comments Off