What if I want to take a break from contributing to KiwiSaver?

If you want to take a break from contributing to KiwiSaver, you can apply for a savings suspension (previously known as a contributions holiday) by contacting the IRD.

If you’ve been in KiwiSaver for less than a year, you will need to provide them with evidence of financial hardship. Otherwise, you can apply for a savings suspension for up to a year without providing a reason, and there is no limit to how many times you can do this.

For more […]

Which funds in the InvestNow KiwiSaver Scheme charge a buy and/or sell spread?

You can see which funds charge a buy and/or sell spread click here.

If you also want to see which of our Managed Funds charge a buy/sell spread click here.

Whose KiwiSaver scheme am I joining?

The InvestNow KiwiSaver Scheme is managed by FundRock NZ Limited (FundRock). Both InvestNow and FundRock NZ are members of the Apex Group.

FundRock NZ, based in Wellington, is a specialist investment management company focused on meeting the specific needs and requirements of New Zealand investors and clients. Our objective is to provide our clients with access to world-class investment solutions and opportunities, while ensuring that these are easy to use and understand.

For more information visit https://www.fundrock.com/fundrock-new-zealand

How long does it take my KiwiSaver funds to be transferred to InvestNow?

Once you have completed your account opening and your current KiwiSaver provider has received the switch notification, your funds should be transferred within 10 business days.

How do I switch my KiwiSaver to InvestNow?

You will first need to set up your KiwiSaver account with InvestNow. Please refer to our FAQ here. Once your account is open, we will organise the transfer of your KiwiSaver to the InvestNow KiwiSaver Scheme, which takes approximately 10 business days.

Is there a minimum or maximum number of funds I must have in my KiwiSaver portfolio?

The minimum number of funds is one and the maximum number of funds you can have in your InvestNow KiwiSaver Scheme portfolio is limited only by the number of funds we offer (currently 38).

Where can I see which funds are in my portfolio?

You will be able to see the funds you have selected for your KiwiSaver under the ‘Dashboard’ when you are logged in.

How often can I change the funds in my KiwiSaver portfolio?

You can change your investment plan for your KiwiSaver at any point and there is no limit on how many times you can change. Please note that a buy/sell margin or swing price adjustment may apply when you buy/sell funds.

How do I make a voluntary contribution?

You can view the Public Trust bank account details for making a voluntary contribution by clicking ‘Deposit’ under the ‘Make a One-Off Contribution’ heading when you are logged into your InvestNow KiwiSaver Scheme account.

From your internet banking, you can simply search for InvestNow KiwiSaver Scheme as the payee in the bill payment register and complete the details. You can then save this for future contributions, or set up an automatic payment.

Payment can also be made directly to Inland Revenue […]

How do I apply for a withdrawal e.g. first home, hardship or serious illness?

If you are looking to make a withdrawal, please contact us via email at contact@investnow.co.nz or by phone via 0800 499 466.