For deposits to your InvestNow transaction account, you can expect the funds to be available by 9am the following business day, if you complete the payment from your nominated account during business hours on the prior business day and if the correct reference code has been used. Note that this depends on processing times for your bank (our bank is BNZ) and that deposits made during the weekend may not be processed until Tuesday morning.

For withdrawals from your InvestNow transaction account to your nominated bank account, the cut-off is 4pm for […]

You have fifteen minutes to enter the security code, when logging in.  After that you will have to request a new code.  You can do this by either logging in again or click the link to request a new code.

We will be in touch with you prior to the expiry date of the document(s) you have used for the AML verification process, and will advise you to repeat the AML verification process with your new documents.

You will hear from us approximately one month prior to your original documents expiring, and will have one month, after the expiry date of the original documents, in which to complete the AML verification. If you do not complete this within the month, your account may be suspended until the task is completed […]

There are four different member types for InvestNow:

• Owner
• Accountant
• Auditor
• Viewer

Each member type can have either Authoriser permissions (has full delegated authority and access to the account and all functionality) or view-only where they are unable to process any transactions.

Yes you can.

You can have more than one account and you can be linked with more than one account – for example:

Mike wants to operate a Family Trust account plus a Joint account for him and his wife Julie. Mike can be linked to both accounts and can use the same e-mail address for both, although InvestNow will have to help with the set up when one e-mail address is linked to more than one account.

That’s something we will have to do for you.

Please follow these simple steps:

1. Go to the Home Page (www.InvestNow.co.nz) and select the link for Resources in the main navigation
2. Click Resources and then click Forms
3. Select and download the form titled “Change of Details”
4. Complete the relevant sections
5. Sign, scan and e-mail the completed form to contact@investnow.co.nz

We will confirm the request has been action by return e-mail.

You can link one person to more than one account, but each account must be set up with an unique e-mail address.

That’s something we will have to do for you.

Please follow these simple steps:

1. Go to the Home Page (www.InvestNow.co.nz) and select the link for Resources in the main navigation
2. Click Resources and then click Forms
3. Select and download the form titled “Change of Details”
4. Complete the relevant sections
5. Sign, scan and e-mail the completed form to contact@investnow.co.nz

We will confirm the request has been action by return e-mail.