FAQs Archive - Page 10 of 14

Q: Which Managed Fund is right for me?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]Prior to investing in any Fund you should read the disclosure material and research the Fund to ensure that it meets your specific investment needs. It is good practice to get independent advice from an Authorised Financial Adviser (AFA) before making any investment. Note that the team at InvestNow Saving and Investment Service are unable to provide you with financial advice. Websites such as sorted.org.nz are also a useful resource. Visit their “Investing & savings guide” for helpful information.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: Where can I find the available balance of my InvestNow account?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]Your account balance is the value of your holdings. You can find these on the Holdings page once logged in to your account.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: I have forgotten my Account details, where can I find this?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]All you need is your e-mail address. Visit www.investnow.co.nz and click “Login”. If you can not remember your password, click the “I forgot my password” link and we will send you instructions to rest your password.[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What is the difference between and Investor and a Client?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]An Investor is the entity (Individual, Joint, Trust or NZ Company) that has an account with InvestNow. A client is an individual, or individuals, that have access to the Investor account. Clients can perform one of a number of roles (see Roles FAQ) and can have a number of permissions (see Client Permissions FAQ).[/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: How do I change my contact details?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text] To change your contact details follow these steps once logged in to your account. Contact details for an Account: Click on your profile icon Select “Edit” for “Investor Details” Change the contact details Click “Save” at the bottom of the page Contact details for a Client: Click on your profile icon Select “Edit” for “My Details” Change the contact details Click “Save” at the bottom of the page. [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What are the rates of Companies Tax?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]You can find out more on the IRD website . The current company tax rates are: 28% for income years 2012 and later 30% for income years 2009 to 2011 33% for income years 2008 and older [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

Q: What are the rates of RWT?

[fusion_builder_container hundred_percent="no" equal_height_columns="no" menu_anchor="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="center center" background_repeat="no-repeat" fade="no" background_parallax="none" enable_mobile="no" parallax_speed="0.3" video_mp4="" video_webm="" video_ogv="" video_url="" video_aspect_ratio="16:9" video_loop="yes" video_mute="yes" overlay_color="" overlay_opacity="0.5" video_preview_image="" border_size="" border_color="" border_style="solid" margin_top="" margin_bottom="" padding_top="20px" padding_right="" padding_bottom="20px" padding_left=""][fusion_builder_row][fusion_builder_column type="1_1" layout="1_1" spacing="" center_content="no" hover_type="none" link="" min_height="" hide_on_mobile="small-visibility,medium-visibility,large-visibility" class="" id="" background_color="" background_image="" background_position="left top" background_repeat="no-repeat" border_size="0" border_color="" border_style="solid" border_position="all" padding="" dimension_margin="" animation_type="" animation_direction="left" animation_speed="0.3" animation_offset="" last="no"][fusion_text]You can find out more on the IRD website . The current rates of RWT are: 0% (in this case a current RWT exemption certificate must be provided) 10.5% 17.5% 30% 33% [/fusion_text][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]

What browsers does InvestNow work with?

InvestNow is designed to work with the major internet browsers:

InvestNow has been built specifically for Internet Explorer and Safari browsers.
- Internet Explorer version 8 and above or version 7 using V8 Compatibility Mode. The browser can be downloaded from http://windowsupdate.microsoft.com.
- Safari browser version 533.0 and above. The browser can be downloaded from https://support.apple.com/downloads/safari
- Google Chrome users with version 20.0 and above. The browser can be downloaded from https://support.google.com/chrome/answer/95346?co=GENIE.Platform%3DDesktop&hl=en-GB
- Firefox Version 11 and above. You can download this […]

By Mike Heath|2019-06-14T13:52:40+12:00December 10th, 2016|Account Questions, Questions about InvestNow|Comments Off

Which Managed Fund is right for me?

Prior to investing in any Fund you should read the disclosure material and research the Fund to ensure that it meets your specific investment needs.

It is good practice to get independent advice from an Authorised Financial Adviser (AFA) before making any investment. Note that the team at InvestNow Saving and Investment Service are unable to provide you with financial advice.

Websites such as sorted.org.nz are also a useful resource. Visit their “Investing & savings guide” for helpful information.

By Mike Heath|2019-06-14T13:55:01+12:00December 10th, 2016|Investment Portfolio Management Questions, Product/Choosing Products Questions|Comments Off

Where can I find the available balance of my InvestNow account?

Your account balance is the value of your holdings. You can find these on the Holdings page once logged in to your account.

By Mike Heath|2019-06-14T13:56:09+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions|Comments Off

I have forgotten my Account details, where can I find this?

All you need is your e-mail address. Visit www.investnow.co.nz and click “Login”. If you can not remember your password, click the “I forgot my password” link and we will send you instructions to rest your password.

By Mike Heath|2019-06-14T13:56:52+12:00December 10th, 2016|Account Questions|Comments Off

I have changed my name, how do I change the name on my InvestNow account?

If you have changed your legal name, please send (scan and e-mail) us a copy of evidence of your change in name. We accept the following documents:

Marriage certificate
Updated birth certificate
Name change certificate

By Mike Heath|2022-12-08T11:11:47+13:00December 10th, 2016|Account Questions|Comments Off

How often will I receive statements for my InvestNow account?

InvestNow is an online experience so we will not send you any statements in the mail.

When we prepare statements for you, for example at the end of the tax period, we shall upload these into your “My Documents” page. Once there you can view any documents by clicking the download button.

If you wish to run any reports yourself, you action this from the My Documents page – just follow these steps:

Click “My Document”
Click “Add reports to my documents”
Select the type of report, the period and the end date for the […]

By Mike Heath|2019-06-14T13:57:51+12:00December 10th, 2016|Account Questions, Investment Portfolio Management Questions|Comments Off

What is the difference between and Investor and a Client?

An Investor is the entity (Individual, Joint, Trust or NZ Company) that has an account with InvestNow. A client is an individual, or individuals, that have access to the Investor account. Clients can perform one of a number of roles (see Roles FAQ) and can have a number of permissions (see Client Permissions FAQ).

By Mike Heath|2019-06-14T14:06:41+12:00December 10th, 2016|Term Definitions|Comments Off